Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.
Information We Collect
We receive, collect, and store information that you enter on our website or provide to us in any other way.
This may include your name, email address, password, messages, booking details, and any other information you choose to share with us.
When you make a purchase or booking, we collect purchase history and payment information.
Payment details, such as credit card information, are processed securely through our payment providers and are not stored on our servers.
We also collect technical information automatically.
This includes your Internet protocol address, browser type, device information, login data, and connection details.
We use software tools to measure and collect session information.
This includes page response times, time spent on pages, page interaction information, and how you browse away from the site.
How We Use Your Information
We use your information to provide and operate our services.
We use it to process bookings, orders, and payments.
We use it to communicate with you about your account, enquiries, and purchases.
We use it to send marketing and promotional emails when you have given consent.
We use it to improve our website, services, and customer experience.
How We Store, Use, Share, and Disclose Personal Information
Our website is hosted on the Wix Studio platform.
Wix Studio provides us with the online platform that allows us to sell our products and services to you.
Your data may be stored through Wix Studio’s data storage, databases, and general applications.
Your data is stored on secure servers behind a firewall.
All direct payment gateways used on this site follow required security standards for handling payment information.
These standards help ensure the secure handling of credit card details.
We only share personal information with trusted service providers when it is necessary to operate our business.
This includes payment providers, booking systems, and email marketing tools.
We do not sell your personal information to third parties.
How We Communicate With Site Visitors
We may contact you to respond to enquiries, confirm bookings, or complete orders.
We may contact you to send service updates, important account information, or marketing messages if you have given consent.
We may also contact you to enforce our terms, comply with legal obligations, or resolve issues.
We may contact you by email, phone call, text message, or postal mail.
Cookies and Tracking Tools
Our website uses cookies and similar tracking tools to improve your experience.
Cookies help us understand how visitors use the site and allow certain features to work properly.
You can control or block cookies through your browser settings.
How We Protect Your Information
We take reasonable steps to protect your personal information.
All payment transactions are encrypted and handled by secure third party providers.
We only collect and store information that is needed to run our business.
Your Rights
You have the right to request access to the personal data we hold about you.
You have the right to ask for your data to be corrected, updated, or deleted.
You can withdraw your consent for marketing at any time.
How You Can Withdraw Your Consent
If you do not want us to process your data anymore, please contact us at:
info@wineUdesign.com
You can also contact us by post at:
156 Engineers Dr, Hicksville, NY 11801, United States
You can unsubscribe from marketing emails at any time by using the link in the email.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page
Age Requirement:
All guests must be 21+. No exceptions!
Timeliness:
Please make the proper arrangments to arrive at wineUdesign on time. In the best interest of all other guests who arrive on time, we will start on time.
Full Refund or Reschedule Policy:
With 48 hours notice you may reschedule into a future class of your choice. 48 hours notice is also required if you request a full refund, for whatever reason. If you made arrangements with any of our food partners or friends, please make sure to communicate with them as well. Not showing for your appointment will result in forfeiture of your payment.
One Perfect Blend:
This Winery experience features a guided instruction by members of our winemaking team. Our wine varietals will be presented for you to taste and you will create your own unique blend from those straight varietals. Using those 4, you will make trial glasses to taste & compare until you find your One Perfect Blend.
wineUdesign Service:
Outside liquour/drinks are not allowed. Our team is present to help you through the blending class and to meet your current or future winemaking needs. We provide all the supplies and equipment you need to complete your task.
Food Service:
You may work with our food pairing partners for a delivery/catering option. In the event that we are collaborating with a food pairing partner for a special event or tasting, that partner will prepare, handle and serve all food, either at your setting or at a communal station depending on the style of event. We offer supplies and napkins, etc...
Call for Questions:
If at any time you have questions or want to discuss a Group Booking or a Winemaking Experience, please don't hesitate to call the winery at 516-939-9463
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us through our website.